Privacy Policy

At Lufina, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website or engage with our services. By using our website or services, you consent to the practices described in this policy.

Information We Collect

We collect various types of information from our users, including:

• Personal Information: When you create an account, subscribe to our services, or interact with us, we may collect personal information, such as your name, email address, mailing address, phone number, and payment information.
• Usage Data: We gather data about how you interact with our website and services. This includes your IP address, browser type, pages visited, time spent on pages, and other analytical information.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience on our site. Cookies are small files stored on your device that help us understand how users interact with our website.

How We Use Your Information

Your information may be used in the following ways:

• To provide, maintain, and improve our services.
• To process transactions and send you related information, such as confirmation and invoices.
• To communicate with you, including responding to your comments, questions, and requests.
• To send you updates, marketing materials, and other information that may be of interest to you, with your consent.
• To monitor and analyze usage and trends to improve user experience.
• To detect, prevent, and address technical issues and security breaches.

How We Protect Your Information

We take the protection of your information seriously. We implement various security measures to safeguard your personal information, such as encryption, firewalls, and access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and services, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Your Rights

You may have the following rights regarding your personal information, depending on your jurisdiction:

• The right to access your personal information.
• The right to request the correction of inaccurate information.
• The right to request the deletion of your personal information.
• The right to restrict or object to the processing of your information.
• The right to data portability.
• The right to withdraw consent at any time where we rely on your consent to process your personal information.

To exercise any of these rights, please contact us using the contact details provided on our website.

Cookies

Cookies are used to enhance your experience on our website. We use both session cookies, which expire once you close your browser, and persistent cookies, which remain on your device until deleted. You can manage your cookie preferences through your browser’s settings.

Third-Party Services

Our website may contain links to third-party websites or services. We do not control these third-party services and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Your Consent

By using our services, you consent to this Privacy Policy and our collection, use, and sharing of your information as described herein. If you do not agree with our policies and practices, do not use our services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through the official channels provided on our website.